Work at home moms find 24 Hour Tools to look up the status of their order and other help tools.

Jobsformoms.com researches scam-free work at home jobs and home businesses for stay at home moms.

Click here to check the Status of your order 24 hours a day.

Click here to have your User ID and password emailed to you 24 hours a day.

Please select your question(s):

When will I receive my User ID and password? I paid by check.
When will I receive my User ID and password? I paid by credit card.
When will I receive my User ID and password? I paid by money order by mail.
My check already cleared the bank. How can I receive my order?
You promised 24 hour delivery but it's been longer than that. Where's my User ID & password?
How do I know you received my order?
I may have given you the wrong email address on my order form. How can I change it?
How can I change my User ID and password?

I paid by check.
When will I receive my User ID and password?

We know that our customers want to receive their orders as quickly as possible and our staff does everything they can to give you the fastest service possible so you can get started finding the perfect work at home job for yourself. All check orders are held for approximately three weeks before they can be processed. Mail orders take longer because of mail service. Sometimes there are technical or other reasons, such as holidays, which can delay orders.

If you ordered by check, please allow three to four weeks for us to deliver your order to you. We will deliver your order as soon as possible automatically for you at the end of the holding period. When your membership is set up you will automatically receive a "Welcome" email from us containing your User ID and password. Our track record for reliability in delivering orders is 99.8%! If your check has already cleared the bank, in most cases we will be happy to expedite your order so you can receive it almost immediately. To find out how to have your order expedited for you right away see the FAQ questions for "My check has cleared the bank. How can I receive my order?"

I paid by credit card. When will I receive my User ID and password?

We have a whopping 99.8% reliability record in delivering orders to our customers accurately and on time!!

It is our goal to give the best customer service possible. Online memberships that are paid by credit card are delivered with an extremely high rate of reliability, as advertised, within 24 hours or less on business days. We will process your order within that time. If you order on a Friday, the next business day will be Monday. Holidays and weekends don't count. When your membership is set up you will automatically receive a "Welcome" email from us containing your User ID and password.

If you have waited one full business day and have not received your user ID and password from us by email, your membership is probably already set up for you but you didn't receive the notice from us because there may have been an email problem. In most of these cases this occurred because the customer gave us the wrong email address on their order form. Other times it may occur because an email was filtered, rejected by your email provider, not properly received or was deleted by the recipient accidentally.

If your account has been charged and you have not received your User ID and password from us, don't panic! We have delivered your membership to you as you ordered. It simply needs to be emailed to you again.

You can trace the status of your order at your convenience 24 hours a day by using the link below. If you didn't receive your Welcome email you may still use your membership. If you don't remember or don't know your User ID and/or password, click below to have it re-sent to you 24 hours a day.

Check on status of Order.

Please re-send my User ID and password.

I paid by money order by mail.
When will I receive my User ID and password?

We have a whopping 99.8% reliability record in delivering orders to our customers accurately and on time!

It is our goal to give the best customer service possible. Memberships that are ordered through the mail will be posted by us within 5-10 business days in most cases. If you have paid by money order we will set up your membership and send you an email letting you know that your membership is ready for you to use immediately after your order is posted. When your membership is set up you will automatically receive a "Welcome" email from us containing your User ID and password. We will give you the fastest service we can, but because of mail service and because these types of orders require more processing, please allow up to three weeks to receive your "Welcome" email from us from the date that you placed your order in the mail.

If you've waited the FULL three weeks and still haven't received your User ID and password from us, we should trace your order. To have your order traced, please email our customer service department from our website. We will not trace orders that have not waited the full three weeks.

My check already cleared the bank.
How can I receive my order?

Since we have no way of knowing when each individual check clears the bank so we must hold all of the check orders the same length of time.

If your check clears faster than the end of the holding time, we will be happy to try to expedite your order for you. In some cases you can receive your membership within just a few hours or less after you ask to have it expedited! To have your order expedited, fax us a statement from your bank showing the check paid or the front and back of the cancelled check. Make sure the information also includes your email address, name, address, and phone number, and circle the check payment to us. If you do not provide all of this information we will not be able to expedite your order. Our fax number is 210-497-5907. Orders are expedited during business hours only.

Or, if you prefer, you can just wait the usual time and your order will be processed automatically for you. There is nothing else you must do since we will process the order automatically and your User ID and password will be sent at the end of the holding period to the email address you gave us on your order.

We know our customers and members are anxious to receive the information they ordered and we will process your order as quickly as we can! It is our goal to give the best customer service possible.

You promised 24 hour delivery but it's been longer than that.
Where's my order?

We have a whopping 99.8% reliability record in delivering orders to our customers accurately and on time!! If you haven't received your order it is probably due to an email problem and is easily corrected.

If you've waited the full processing time and have not received your user ID and password from us by email, your membership is probably already set up for you but you didn't receive the notice from us because there may have been an email problem. In most of these cases it is because the customer gave us the wrong email address on their order form. Other times it may be because an email was filtered, rejected by your email provider, not properly received or accidentally deleted.

If your account has been charged and you have not received your User ID and password from us, don't panic! We have delivered your membership to you as you ordered. We simply need to email it to you again. If your account has been charged, your membership has also been delivered. The process is almost simultaneous.

Check on status of Order.

Please re-send my User ID and password.

How do I know you received my order?

Our track record for timely and accurate delivery is 99.8% and it is extremely rare that someone submits an order to us which becomes lost. We are not able to trace orders until after the appropriate processing time for all orders. (1 full business day on credit card online orders. Approximately 14 business days on all online check orders. Approximately 4 weeks on all mailed check orders. Approximately 1-3 weeks on all mailed money order payments.)

Please wait the full processing time for the type of order you placed. If you have waited the FULL processing time and have not received your order, we will be happy to trace your order for you. To have your order traced, please email our customer service department from our website. (We will not trace orders that have not waited the full processing time.)

I may have given you the wrong email address on my order form. How can I change it?

We are not able to change any aspect of your order until after the order is delivered. The order must be processed and sent to the email address you gave us on the order form. If this email was incorrect, obviously you will not receive the "Welcome" email that we will send you when your membership is set up for you. If you gave us the wrong email address on your order form, wait the FULL processing time for your type of order, and then our customer service department an email stating that you gave the wrong email address on your order and then give them the incorrect email address AND the correct email address. They'll be more than happy to re-send your User ID and password to the correct address.

We are not able to change your User ID and password during the duration of your membership.

How can I change my User ID and password?

We are not able to change your User ID and password during the duration of your membership. If you changed you email address, please continue to use your original User ID and password to use our website. If you write to us for support, please include your original User ID so we can identify you along with your current email address so we can reach you.